PRIVACY POLICY

Cynthia Mach, LCSW, LLC

Last Updated: January 2026

PLEASE READ THIS PRIVACY POLICY CAREFULLY AND IN ITS ENTIRETY BEFORE USING
www.cynthiamachlcsw.com (hereinafter referred to as the “Site”).

This Privacy Policy is intended to inform you how your information is collected, used, and protected when you visit or interact with this Site.

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Definitions

“Company,” “We,” “Us,” or “Our” refers to Cynthia Mach, LCSW, LLC.

“Site” refers to www.cynthiamachlcsw.com and all associated pages, forms, and content.

“Content” refers to any written, visual, audio, or video material available on the Site, including blog posts, educational materials, and future digital offerings.

“Personal Information” means information that identifies or can reasonably be used to identify an individual, including but not limited to name, email address, IP address, and website usage data.

“You” or “Your” refers to any visitor, user, or viewer of the Site.

2. Company Statement

The Site and its Content are owned and operated by Cynthia Mach, LCSW, LLC.

We are committed to protecting your privacy and will only collect and use Personal Information in accordance with this Privacy Policy.

3. Information We Collect

Personal Information You Voluntarily Provide

You may provide Personal Information when you:

  • Submit an outreach or contact form

  • Request information about services

  • Schedule or inquire about therapy services

  • Interact with future course offerings

This information may include your name, email address, and message content. We use this information solely to respond to your inquiry or provide requested services.

Information Automatically Collected

When you visit the Site, certain information may be collected automatically through tools such as Google Analytics, including:

  • IP address (general location only)

  • Browser type and device

  • Pages visited and time spent on the Site

This data is used for statistical and performance purposes only to improve the Site experience.

4. Therapy Services & Third-Party Platforms

Therapy services are provided through third-party platforms, including but not limited to:

  • SimplePractice

  • Headway

Any information submitted through those platforms is governed by their respective privacy policies and security standards. This Site itself does not store or process protected health information (PHI).

5. How We Use Your Information

We may use Personal Information to:

  • Respond to inquiries or requests

  • Provide access to services

  • Improve website functionality and performance

  • Maintain security and integrity of the Site

We do not use your information for email marketing, newsletters, or automated promotions.

6. Sharing of Personal Information

We do not sell, trade, or rent your Personal Information.

Your information may be shared only in the following limited circumstances:

  • With service providers that help operate the Site (e.g., Squarespace, analytics tools)

  • To comply with legal obligations or lawful requests

  • To protect the rights, safety, or property of the Company or others

All third-party service providers are expected to maintain confidentiality and security.

7. Cookies & Analytics

The Site uses cookies and similar technologies to:

  • Understand site traffic and usage patterns

  • Improve functionality and user experience

You may disable cookies through your browser settings. Doing so may affect certain features of the Site.

8. Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure website hosting

  • SSL encryption

  • Limited access to collected information

While no method of transmission is 100% secure, we strive to use commercially acceptable means to protect your Personal Information.

9. Third-Party Links

The Site may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy (COPPA)

This Site is not intended for children under the age of 13.

We do not knowingly collect Personal Information from children under 13. If you believe such information has been submitted, please contact us immediately so it can be removed.

11. California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit the Site anonymously

  • This Privacy Policy is accessible via a clearly labeled link

  • Updates will be reflected by the “Last Updated” date

12. General Data Protection Regulation (GDPR)

If you are located in the European Union, you have the right to:

  • Access your Personal Information

  • Request correction or deletion

  • Withdraw consent where applicable

  • Lodge a complaint with a supervisory authority

We collect only the information reasonably necessary to respond to inquiries or provide services.

13. Changes to This Privacy Policy

This policy may be updated from time to time. Any changes will be reflected on this page with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy, please contact:

Cynthia Mach, LCSW, LLC
Website: www.cynthiamachlcsw.com
Mailing Address:
377 Valley Rd #1082
Clifton, NJ 07013

Email: therapy@cynthiamachlcsw.com